Operational Details
General Details
Service
The Microbiology department provides a service for Heartlands Hospital, Solihull Hospital and the Good Hope Hospital all these sites make up to form the Hear of England Foundation Trust HEFT. All Microbiology work is performed at Heartlands Hospital site where there is a new state of the art modern automated pathology laboratory. The new pathology department is found at the rear of the hospital opposite the Yardley Green road entrance.
Hours of opening
The Microbiology laboratory is open from
- 07.00 to 19.00 hours Monday to Friday
- 08.00- 16.00 hours on Saturday and bank holidays
- 08.00- 16.00 hours on Sunday
Out of Hours/Emergency Services
The Microbiology Laboratory provides a 24-hour, 365 day investigation and clinical advisory service. This is accessible via the Heart of England NHS Foundation Trust switchboard if outside the normal hours of opening.
The laboratory is committed to having an out of hours analytical and advice service that will meet the emergency demands of the clinical users.
Result Availability
The laboratory is committed to providing results in the fastest possible time and working towards improving turn-round times by improvements in existing methods, the introduction of new technologies and the streamlining of pre and post analytical processes. The directorate test database details the times from receipt of the specimen to availability of the result in the laboratory, for all routine, specialist & reference services.
Trust results are available on iCare
Should you require clinical advice and interpretation of results please contact the Duty Microbiologist/Duty Virologist via switchboard.
Security
The laboratory complies with The Security of Pathogens and Toxins (Exceptions to Dangerous Substances) Regulations Antiterrorism Bill 2002. The laboratories at this site are registered and comply with police security standards for access to the premises.