GP/Out Patients

A direct access service for GP's is available on all sites, no appointments are necessary.

Heartlands: Main Out Patient's Department

Sollihull: Ward 10 (Ground Floor)

Good Hope: Out Patients Department in the Treatment Centre

See Opening Times in table below

As Phlebotomy can be extremely busy please ensure that you have arrived at least 15 minutes before the closure time to ensure being seen.

GP's are advised that this facility is not specifically dedicated for GP patients but is also accessed extensively by out patient clinics. Therefore in order to avoid excessive waiting times it is advisable for GP patients, where feasible, to attend outside the peak times of 09:00 -  12:00. Please note these Departments are not open on Bank Holidays.

Further information or advice please telephone Good Hope 0121 424 9079,  Heartlands 0121 424 0242 or  Solihull 0121 424 5308

A limited phlebotomy service is provided by this department into primary care via certain GP surgeries. For further enquires contact Phlebotomy Manager 0121 424 0242.

Paediatric Phlebotomy

A specialised service for Paediatrics is available on the Heartlands site. For children under 16 requiring a blood test, please go to the main hospital reception and ask for directions for Ward 14 as blood tests are conducted opposite this ward. Paediatric patients will be considered on other sites however if it is felt more appropriate you may be advised to take your child to Heartlands for this service.

In patients

The phlebotomy department provides a service to all wards Monday to Saturday (& Sunday at Good Hope). This takes the format of a morning ward round 07:30 - 12:00 on both Heartlands and Solihull sites, 08:00 - 12:00 Good Hope. On Saturdays (& Sunday at GHH) and Bank Holidays this is for the collection of urgent specimens only 07:30 -10:30. There is no phlebotomy service on Christmas Day.